"I wanted to know whether my data was compromised in the same way." I really don't feel that they're safeguarding other people's information," he said. Kopp could even view specific things about other customers' home security systems, like security equipment details and locations of security zones within their homes. Got a story you want investigated? Contact Carolyn and the Go Public team.There on his screen were approximately 100 other customers' addresses.Įvery click of the mouse revealed more of someone else's information: name, address, phone number, emergency contacts and account payment history. He told Go Public he signed into his system's online portal "and that's when I noticed that I had a drop-down to select a whole bunch of addresses." The Edmonton man - a systems architect for a telecommunications company and self-professed gadget enthusiast - had added a little extra home security when, in October 2021, he signed a 36-month contract for a Brinks system.īut things took a strange turn when he called technical support to troubleshoot those wonky door sensors. Get My FREE Quote.or Call Kopp was having trouble with the door sensors on his new Brinks home security system. Protect what matters most with a home security system that features professional monitoring and smart home integrations customized to fit your lifestyle. home-security-systems CachedHome Security Systems Built with You in Mind.
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